Box Office Hours
9am-2pm Tuesday through Friday in the Coffee Bar
Day of show – open one hour prior to event in Sexton Lobby and/or in the historic Box Office under the marquee
The historic Box Office is located under the marquee of the historic Princess Theatre, 112 2nd Avenue NE, Decatur, AL 35601
With this new option, you can order any ticket for a show presented by the Princess Theatre right here online without ever having to pick up the phone. It's quick, easy, and secure.
Season Subscriber Benefits:
- Best seats
- First choice of seats
- 10% savings
- Renewal privileges
- Design your own series
- Free replacement of lost tickets
- Tax deductible credit for unused tickets with 24 hours advance notice
No exchanges or refunds. All sales are final.
Single Ticket Sales
Single tickets available by phone, online, or at the box office.
Purchasing Tickets Online
Ordering tickets online is simple! Click on the "Buy Tickets" logo to order your tickets. A convenient feature of online purchasing is that you can see what seats are open for each show and pick out the seats you want. Your tickets can be placed in “will call” at the Box Office to be picked up one hour before the show starts, or can be printed at home. Fees apply to online ticket purchases. This service is available 24 hours a day, seven days a week!
To purchase tickets in person, stop by the Princess Theatre Box Office, during business hours. The box office accepts cash, personal check, Visa, Mastercard, Discover, and American Express. A fee will apply to all tickets purchased in person at the Theatre box office, whether in advance or at the time of the event.
Call the Box Office during regular business hours at (256) 340-1778 to purchase your tickets by phone. The Princess Theatre Box Office staff will be happy to complete your transaction by phone by Visa, Mastercard, Discover and American Express. Tickets will be mailed if time permits, otherwise they will be held for pick up at “Will Call.” A fee will apply to all tickets purchased over the phone. Twenty four hours before show time tickets for an event, internet sales are no longer available and will only be available in person or by calling box office at 256-340-1778.
There are student and teacher disounts for many shows. Education is a top priority at the Princess Theatre. Student discounts offered to all students with a valid student ID. Check the “student” box when you purchase online and the discount will automatically apply. Just bring your student ID when you come to the event.
Discounts to seniors age 55 and older for single tickets to the Professional Series.
We welcome all groups of 10 or more by offering a special discount. Contact the Box Office for assistance: 256-340-1778.
Every ticket purchased at the Princess Theatre Box Office is assessed a $1.00 fee that goes to the Restoration Fund of this historic theatre. This is a standard fee collected by historic theatres. Thank you for your support toward maintaining The Princess Theatre and for keeping quality arts in our community.
Special Needs Patrons
We are pleased to accommodate requests for special seating needs. Spaces for wheelchair and for companions show on our seat map in blue. Contact the Box Office Manager in advance of shows for assistance with wheelchair seating and other needs. Assisted-listening devices are available in the Lobby prior to shows. They can be checked out at no cost by leaving a driver's license with the staff. If you’d like to pre-reserve a listening device, contact the Box Office prior to showtime.
Tickets and Contributions
If you cannot use your tickets, you can help us fill your seat. Subscribers may return tickets to the Box Office to receive a tax deductible contribution for the value of the tickets. We ask that you return the tickets at least 24 hours prior to the performance to be eligible.
Gift Certificates are available in any amount throughout the year through the Box Office.
If the event is presented as scheduled, we are contractually obligated to compensate artists and we are unable to offer refunds.
Parking is available at the rear of the Theatre and in other surrounding parking lots.